Support & Service

 
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Have a problem with your Product? Here you'll find common questions. If you do not find a sufficient answer, please do not hesitate to contact us at 800-632-4662.

  
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What video graphics adapters (graphics accelerators) does NaViSet support?
 
 
NaViSet has been tested with ATI and Nvidia video graphics adapters. Some older video graphics adapters may need video driver and/or BIOS updates. If NaViSet is unable to detect your Mitsubishi or NEC display monitor, check to see if any updates are available for your video graphics adapter.
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Will NaViSet work with a display monitor connected to a PowerBook?
 
 
This configuration has not yet been tested.
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Can the OS 9 version of NaViSet run under Classic in OS X?
 
 
No. If you want to run the OS 9 version, you will need to restart your Macintosh into OS 9.
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Does NaViSet support multiple monitors and multiple video graphics adapters (graphics accelerators)?
 
 
Yes. For example, NaViSet controls each supported NEC and Mitsubishi display monitor simultaneously.
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Do you have any plans to support NaViSet on older versions of Mac OS or older Macintosh machines?
 
 
No. Older OS versions and older hardware do not support the features necessary to communicate with the display monitor.
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Why can’t I use the ColorSync control panel to switch between different display calibrations like I can do with other monitors?
 
 
Mac users must use SpectraViewII software to change their color settings because NEC displays store all the necessary color adjustments internally.